> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bettership.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact support

> Ask Steward, or reach a person when the problem needs support.

Start with the question or the thing that didn't work. You don't need to know which part of Bettership is responsible.

## Ask Steward in the app

1. Open **Settings**.
2. Choose **Ask Steward** and describe what you're trying to do.

Steward can explain how Bettership works, help you find a setting, and point you to the right agent. The **Agent chat** button in Settings opens the same kind of help beside the page you're viewing.

For a failed resource, Scout can help you understand the resource's status and retry a supported processing step when you ask.

## Reach a person

Email [support@bettership.ai](mailto:support@bettership.ai) if you can't sign in, the app won't open, or you need help the agents can't provide.

Include:

* What you were trying to do.
* What happened, including the exact error message.
* The app version, if you can open **Settings → App preferences**.
* Whether it happens every time or only with one resource.

Share only the material needed to explain the problem. You don't need to send a whole recording or private document to report an error.

Steward can't submit a support ticket or send feedback to a person. If you need someone to receive your report, send the email yourself.

## Questions about personal data

Use [privacy@bettership.ai](mailto:privacy@bettership.ai) for a copy of your personal data, a correction request, or deletion help if you can't access your account.

**Next:** [Your data and privacy](/account/your-data-and-privacy)


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